Privacy Policy
Last updated on 20th of February, 2026.
Personal Identification Information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users submit a request, submit a job application, submit a contact form, respond to a survey etc. users may be asked for, as appropriate, name, email address, Skype name, Discord username, UpBeat Forum name, PayPal information etc. users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilised and other similar information.
Web Browser Cookies
Our site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.
Mobile App
Our mobile applications are created solely for your entertainment only. No information is tracked or stored when listening to UpBeat on mobile.
How We Use Collected Information
UpBeat may collect and use users personal information for the following purposes:
- To improve customer service.
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our site.
- We may use feedback you provide to improve our products and services.
- To send periodic emails.
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our site.
- We may use feedback you provide to improve our products and services.
- To send periodic emails.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and other data stored on our site.
Sharing Your Personal Information
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Merchandise and Delivery Information
When you purchase merchandise from UpBeat Radio, we collect the information necessary to process and deliver your order. This includes:
Why we collect this information:
How we store your data:
How long we keep your data:
Your rights:
For questions regarding your personal information, please contact our Data Protection Team using the contact form provided on this site.
- Full name
- Postal address
- Payment details (such as payment ID). We do not store full payment information, such as credit card numbers.
- Postal address
- Payment details (such as payment ID). We do not store full payment information, such as credit card numbers.
Why we collect this information:
- To fulfil your order
- To provide related customer service
- To meet any legal, accounting, or delivery obligations
- To provide related customer service
- To meet any legal, accounting, or delivery obligations
How we store your data:
- Stored securely in our database
- Accessible only to authorised staff responsible for processing orders and delivery
- Accessible only to authorised staff responsible for processing orders and delivery
How long we keep your data:
- Retained for the duration necessary to fulfil your order
- Retained for accounting, tax, or legal purposes
- Stored securely for as long as required to manage our business operations, including order history, customer support, and accounting purposes.
- Retained for accounting, tax, or legal purposes
- Stored securely for as long as required to manage our business operations, including order history, customer support, and accounting purposes.
Your rights:
- Access your personal information
- Correct inaccuracies
- Request deletion once it is no longer required for legal, accounting, or delivery purposes
- Correct inaccuracies
- Request deletion once it is no longer required for legal, accounting, or delivery purposes
For questions regarding your personal information, please contact our Data Protection Team using the contact form provided on this site.
Changes To This Privacy Policy
UpBeat have the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance Of These Terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or practises of this site, please contact us.
Contact Us
