Slack apologizes for following US sanctions
Technology giant Slack has apologized after they banned a number of users for visiting regions such as Cuba, Syria, Iran and North Korea.
Many slack users expressed their feelings for this move over social media, one user by the handle of 'jordank' said "My wife's Slack account was closed yesterday. She created the account while traveling in Cuba years ago ... and has now lost access to all her messages and files from the past couple of years."
The multi-million dollar company has shared that these actions have been taken "In order to comply with export control and economic sanctions laws and regulations promulgated by the U.S. Department of Commerce and the U.S. Department of Treasury."
In an update released on the 21st December, Slack apologized for their actions, claiming that they had "discovered that we had been a series of mistakes and inadvertently deactivated a number of accounts that we shouldn't have."
Along with apologizing to those who were incorrectly removed, they also apologized to those whos account they intended to disable, stating that "we did not handle the communication well and in both cases, we failed to live up to our own standards for courtesy and customer-centricity."
After being a Slack user for many years, I can personally say that I'm surprised by the actions of Slack Technologies and how they handled the situation.